Coordinator, Field Operations (15 month contract)

The Opportunity

We currently have an opening within the Field Service – Western Canada team for a Field Service Coordinator (15 month contract) in the Burnaby office. The primary responsibility of this position will be to support the Field Vice President and Regional Field Service leadership.  This position requires a candidate who can assess and anticipate the needs of the FVP and Regional Field Service leadership and be empowered to make decisions based on their knowledge of current issues.  This position requires dynamic calendaring and time management skills.  It also requires excellent analytical and interpersonal skills, as well as the ability to engage with team members at all levels of the organization, as well as with Owner-Operators. This role offers the opportunity to make a significant impact on the business.

Who You Are

You're a self-starter who can work independently and take initiative.  You can juggle multiple projects and commitments while enjoying a fast-paced work environment.  You're organized, collaborative, a problem solver, and always put the customer first.

What’s in it for you?

This is an unparalleled opportunity to join a winning organization during a time of exciting transformational change. You will gain exposure across all levels of the organization, from your team members to the Executives and Franchisees. You are looking for a company with a winning culture where you can grow in depth and breadth while making a tangible impact on central initiatives.

Duties

• Provide administrative support to the FVP. and Regional Field Service leadership.  This includes, but is not limited to, calendar management, travel arrangements, booking meetings, conference calls, and events, project management, and providing administrative support during meetings. It will include scheduling, coordination, formatting materials in Excel, PowerPoint, or other software, and execution of production, as well as standard meeting tracking documentation as required.
• Organizing and orchestrating business meetings and webcasts for the regional leadership team
• Organizing and supporting larger Owner Operator meetings, including venue, agenda, audiovisual, attendees, pre-reads, dinners and events for 100+ people
• Preparation of background information for FVP meetings/appointments.
• Assist and coordinate special business projects as assigned.
• Preparation of various business reports as required.
• File, prepare, and proof all communication.   
• Updating organizational charts and maintaining the business directory to reflect changes within the organization.
• Participates in cross-functional teams and brainstorms, as required 

Qualifications

The ideal candidate will possess the following skills and qualifications:

• The experience:

• • • Minimum of 2 years of administrative experience supporting a senior executive.
    • Strong calendar management experience is required. 
    • Strong knowledge of the McDonald’s system, including head office departments, regional offices, and restaurants, would be a definite asset.

• Technical skills:
• Excellent computer skills using Microsoft Office products: Word, Excel and especially PowerPoint.
• Experience with Microsoft Teams, Webex Meetings, and other video conferencing applications is required.
• Collaborative and communication skills: Strong written and verbal communication skills; ability to work with multiple internal/external stakeholders.
• Project coordination experience: Well organized, with excellent multi-tasking and prioritizing skills, with the ability to work within tight deadlines while still maintaining a high level of accuracy and attention to detail.