Director, Culture & Engagement
Date: Oct 24, 2025
Location: Chicago, IL, US, 60607
Company: McDonald's Corporation
Company Description:
McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.
Role Responsibilities
The Director, Restaurant Employee Experience (REX) will focus on developing the vision and strategy for the restaurant employees to support our future restaurant design and operations. Incorporating concepts from our McDonalds Culture and Values, the Director, REX will define future requirements to ensure a differentiated employee experience (globally) that supports employee engagement to drive top customer experience and improved restaurant outcomes. Reporting to the VP, Culture and Engagement, the Director will work in a matrixed environment, working closely with the Restaurant Experience Team (REX) to integrate as part of the cross-functional team developing the restaurant employee experience of the future.
• In partnership with REX organization, develop the holistic restaurant Employee strategy for future restaurant concepts
• Map the restaurant employee journey and assess strengths and opportunities of the employee journey; make recommendations for future enhancements
• Ensure restaurant team readiness for openings in partnership with McopCo
• Ensure employee experience/human experience is designed as new technology is deployed
• Build restaurant employee experience of the future concepts to incorporate into future restaurant design
Skills & Experience
- Strong understanding of front-line employee populations and direct experience working to support frontline employees, either as an operational leader or people partner
- Ability to create a 3-5 year strategy incorporating foresight and future trends
- Collaboration and influence with stakeholders across the business (operations)
- Strong communication skills to articulate a vision and inspire others towards that future vision
Compensation
Bonus Eligible: Yes
Long - Term Incentive: Yes
Benefits Eligible: Yes
Salary Range
The expected salary range for this role is $157,655.00 - $197,069.00 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
Competencies
Additional Information:
Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.
Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.
McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.
McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Nearest Major Market: Chicago