Food Safety and Quality Systems Analyst

Date: May 13, 2025

Location: Chicago, IL, US, 60607

Company: McDonald's Corporation

Company Description
McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.
From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
 

Department Overview

The U.S. Food Safety & Quality Systems Team is part of the North America Supply Chain function that enables the McDonald’s System to connect customers with food they love and trust. On this team, we care about talent development. Team members will be given opportunities to learn and stretch their skills. They will have resources available to them as they develop, and although the journey will be theirs to own, they will not be alone. They will need to show solid understanding of both the basics of food safety and quality systems as well as data analysis and interpretation. The team will look to the FSQS Analyst to pull needed data, analyze and present the data in an easy to digest manner, and have recommendations on what is important within the data sets.

Primary Responsibilities

  • Develops and acts as a US FSQS data guide responsible for the daily oversight, management, analyses and reporting for multiple information and compliance databases.
  • Translates data/metrics into scorecards and other team needs to aid in driving FSQS performance across the 3LS.
  • Continuously improves and optimizes the US FSQS team’s capability to handle performance, while proactively seeking ways to improve data accuracy and integrity.
  • Builds positive relationships within the US FSQS team as well as developing relationships with all of US Supply Chain and key collaborators across the 3LS, establishing and building open lines of communication
  • Provides ongoing information and compliance database mentor and training ensuring cross-functional team and 3LS engagement
  • Leads self and provides lateral or informal leadership across the Three-Legged Stool
  • Key Needs of the Role
  • FSQS performance tracking and reporting, managing the delivery, summary and analysis of relevant information, enabling the US FSQS team to develop appropriate strategies in areas such as supplier, distributor, restaurant and product performance metrics, compliance to US and Global standards, etc.
  • Translates data outcomes to actionable areas of focus in food safety and quality, communicating key findings to the technical team and influencing areas of work.
  • Anticipates current and changing business needs, collaborates in the development, execution and reporting of the department plan and scorecard/important metric measurements.
  • Maintains and uses all global and US databases (e.g. OnPoint, Product Incident Database) with accountability for tracking tools development and enhancement.
  • Provides oversight and daily management McDonald’s Product Lifecycle Management tools, with specific focus on verifying global and US governance compliance, actively managing issues and finding consensus solutions
  • Embraces artificial intelligence (AI) tools and desires to build generative and agentic AI skills
  • Maintains up-to-date knowledge of technology and data systems, bringing Innovation & Technology ideas and potential solutions to the team.

 

Qualifications

  • 3+ years of Quality Systems experience, QSR/Food industry preferred
  • Bachelors Degree or equivalent experience required. Preferably in food science or related field
  • Proficiency in Excel
  • Expectation of Power BI proficiency and ability to build data dashboards
  • Ability to communicate and story tell for the intended audience – whether technical expert of senior leadership.
  • Understand organizational project, program and/or product lifecycle management concepts.
  • Possess strong analytical skills including problem solving and critical thinking skills
  • Ability to catch on and adapt to new technologies and systems
  • Possess excellent verbal and written communications skills to optimally communicate information with FSQS team members, supply chain and the others across the system

 

Compensation

Bonus Eligible: YES

Benefits Eligible: YES

Salary Range

Salary Ranges-$87,050 - $108,810

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional information
At McDonalds we are People from all Walks of Life...


People are at the heart of everything we do, and they make the McDonalds experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees, and suppliers gives us strength.

We do not tolerate inequality, injustice, or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonalds or elsewhere.


Nearest Major Market: Chicago