Manager, Business Insights
Date: Jul 25, 2025
Location: Chicago, IL, US, 60607
Company: McDonald's Corporation
Company Description:
McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.
Department Overview
The Manager, Global Business Insights sits within Global Strategic Insights and Delivery, supporting the Marketing Intelligence team. This role combines advanced analytics with critical thinking to fuel McDonald’s global performance in digital customer visits, sales, and market share. The ideal candidate will balance sophisticated data analysis with the ability to translate raw data into actionable insights.
Duties
- Advanced analytics and modeling: Perform sophisticated data pulls across multiple data domains (sales, transactions, product mix, market share, customer satisfaction, and more). Conduct statistical analyses to uncover trends in customer behavior.
- Data analysis: Analyze data to uncover actionable insights, translating results into a clear narrative to communicate to leadership.
- Strategic Support: Serve as data and analytics advisor to McDonald’s leadership and functional teams, providing ongoing analytical support.
- Drive Efficiencies: Promote “One McDonald’s Way” of KPIs, measurement design and metric definitions in coordination with subject matter authorities to promote consistency across global markets
- Data Storytelling: Skilled in data visualization and using data to tell a story, with confidence in developing executive-level communications and effectively communicating complex findings
- Advanced Analytics: Strong analytical abilities, including experience with complex data pulls and modeling (e.g. cohort analysis, A/B testing)
- Drive for Results: Ability to independently own workstreams, manage competing and changing priorities, and influence functional partners toward decision and action
Qualifications
- Bachelor’s degree in a related field, preferably a quantitative field
- 5+ years of experience in business analytics, data science, or equivalent analytics field
- Excellent technical skills, with experience with programming languages (such as SQL, SAS Python/R) Excel, data prep tools (e.g., Alteryx) and data visualization (e.g., Tableau, PowerBI)
- Experience in a consumer-facing industry, ideally one with a digital component
- Strong business insight, with a proven track record to identify and quantify drivers of business performance
- Ability to lead complex analytical projects with multiple partners across different global functions and markets
- Creative and pragmatic problem-solving skills when faced with ambiguity or roadblocks
- Customer-obsessed, having the ability to focus on customer experience and a deep understanding of value creation to meet customer needs
Compensation
Bonus Eligible: Yes
Long - Term Incentive: Yes
Benefits Eligible: Yes
Salary Range
Salary Ranges-$112,860.00 - $143,900.00
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
Additional Information:
Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.
Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.
McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.
McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Nearest Major Market: Chicago