Manager, Engineering Tech Lead
Date: Jun 25, 2025
Location: Chicago, IL, US, 60607
Company: McDonald's Corporation
Company Description:
McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.
McDonald’s Global Technology is here to power tomorrow’s feel-good moments.
That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.
Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.
Department Overview
McDonald’s Global Technology team is looking for a Front-End Tech Lead to drive the development of our Offers Experience across digital platforms—including mobile app, web, and kiosk. This role will lead engineering teams to build scalable, secure, and reusable solutions that integrate Loyalty, Rewards, Promotions, and MarTech capabilities into seamless customer experiences across global markets.
This role works closely with Product, Design, and UX partners to shape the roadmap, define technical solutions, and ensure high-quality delivery. This role also collaborates with multi-functional teams across Engineering, Marketing, Legal, and more to manage product reliability, reduce technical debt, and prioritize features that support global scalability and personalization. This role works with the Director of Offers and Value Optimization to play a key role in delivering world-class digital experiences for McDonald’s customers.
Accountabilities & Responsibilities
- Lead End-to-End Development: Drive the solutioning, development, and deployment of best in class of Offers and value experiences across McDonald’s front-end channels, digital ecosystem and marketing technology stack.
- Technical Leadership & Architecture: Provide hands-on technical guidance to global development squads. Ensure solutions align with architectural, quality, and security standards while supporting global scalability and local market flexibility.
- Multi-Functional Collaboration: Collaborate with Product, Design, UX, Data, and Architecture teams to craft technical solutions that meet business goals and improve customer experiences.
- Agile & Squad Leadership: Champion Agile practices, manage squad capacity and skill mix, and ensure effective backlog grooming and sprint execution. Mentor engineers and foster a high-performing, collaborative team culture.
- Quality & Delivery Oversight: Oversee feature delivery from development through QA, deployment, and defect resolution. Ensure high testing coverage, observability, and continuous improvement to reduce technical debt and risk.
- Customer-Centric Innovation: Leverage user research, feedback, and market insights to inform product decisions. Collaborate with loyalty and personalization teams to deliver impactful, omni-channel customer experiences.
- Strategic Influence: Stay abreast of the latest industry trends and innovative technologies to guide product strategy and maintain a competitive edge.
Qualifications
- Bachelor’s degree in computer science, Information Systems, Computer Engineering, or a related field.
- 5 plus years of progressive IT leadership experience, managing technical teams and delivering complex digital products.
- Strong technical expertise in front-end and mobile development, including iOS (Swift) and Android (Kotlin), with a proven track record of building scalable, maintainable, and high-quality mobile applications.
- Hands-on experience integrating mobile apps with backend services using RESTful APIs, GraphQL, and WebSockets.
- Proficiency in backend development with technologies such as Node.js, Python, or Java and C#
- Knowledgeable about modern architecture principles, which include Microservices, API-first development, Security by Design, and Data Management
- Skilled in Agile approaches, like pair programming, continuous integration, trunk-based development, and incremental design.
- Experience leading multi-functional Agile teams, involving developers, QA engineers, and Scrum Masters.
- Strong communication and collaborator management skills, with the ability to explain complex technical concepts to non-technical audiences.
- Experience in global, matrixed organizations, preferably in franchised consumer or retail sectors.
- Track record of delivering large-scale digital solutions, especially in eCommerce, Loyalty, Rewards, or Offers ecosystems.
- Proven ability to inspire and grow high-performing engineering teams, fostering a culture of innovation and continuous improvement.
- Collaborative attitude, excelling in diverse environments and uniting teams around shared goals and product vision.
- Critical thinking and influence, capable of aligning technical execution with business objectives and product strategy.
Compensation
Bonus Eligible: Yes
Long - Term Incentive: Yes
Benefits Eligible: Yes
Salary Range
The expected salary range for this role is $129,800.00 - $165,490.00 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
Additional Information:
Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.
Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.
McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.
McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Nearest Major Market: Chicago