Manager, Engineering Tech Lead

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Date: Jun 25, 2025

Location: Chicago, IL, US, 60607

Company: McDonald's Corporation

Company Description: 

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.  

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.   

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.   

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.  

Department Overview

The Commercial Product & Platform team develops global technology products and platforms that delight our customers and enable place order to restaurants reliably and effectively.

The Technical Lead will play a pivotal role in defining and implementing technical strategies, architectural solutions, and ensuring the successful deployment and market adoption of Ordering features and enhancements across McDonald's customer-facing channel's. The Tech Lead will focus on the Basket & Checkout capabilities within the Ordering domain. The Basket & Checkout team focuses on customer journeys for the shopping bag, including totalization logic and differences in taxes & fees by market, basket validation, rules, and promotions. This includes both front-end experiences and backend services and components. The Tech Lead will work with the Director – Tech Lead for Ordering.

This is an exciting opportunity for an experienced technology leader to help shape the transformation of the Ordering experience and define the technology direction of the Basket & Checkout capabilities.

Accountabilities & Responsibilities

  • Establish a technical vision and strategy for our products, with a primary focus on McDonald's Ordering capabilities across customer-facing channels. Develop architectural solutions that align with business goals for the Basket & Checkout experience. Evaluate, identify and lead the development of software solutions.
  • Drive the technical direction for Ordering capabilities, lead the development team, and collaborate on partner selection to ensure alignment with our technical vision.
  • Collaborate with your product counterpart to break down large, complex solutions into smaller work that offers functionality to users. Work with product counterpart to sequence product and sprint backlog.
  • Contribute to transformation efforts aimed at modernizing McDonald's Ordering experience, reducing complexity, and accelerating deployment timelines.
  • Partner with our design, product, architecture, UX research, analytics/telemetry and engineering teams to aid the solution, development, and delivery processes.
  • Lead the SDEs in your squads as the technical expert, ensuring technical excellence and alignment with standards. Provide leadership to team members and peers, collaborate with others, and hold yourself and the team accountable for results.
  • Ensure test coverage across all Basket & Checkout features and services. Partner with our DevOps and other teams to increase automation test coverage in our test suites. Work closely with engineering teams to highlight the importance of development principles centered around testing.
  • Partner with product managers and designers in a product squad to lead the entire lifecycle of the ideation, backlog refinement and development processes.
  • Ensure that code development aligns with architectural, quality, and security standards, maintaining documentation standards for all software shipped.
  • Be accountable for the deployment of new features, including quality assurance, production deployment, and defect remediation.
  • Mentorship: Act as a mentor to junior Technical Leads, sharing your expertise and fostering their growth.
  • Assist and be the authority on features and capabilities to development partners and other product teams.
  • Develop and implement optimization experiments to validate and increase feature adoption.
  • Collaborate across functions, including market partners, marketing, operations, and program management, to name a few, to ensure timely product delivery.

Qualifications

  • Bachelor's degree in Computer Science or Engineering or equivalent experience.
  • 5 plus years of technology experience, with a strong background in software engineering and architectural design.
  • 3 plus years of Agile Product Management experience, preferably leading agile development teams.
  • Willingness and ability to live the McDonald’s values every day: Serve, Inclusion, Integrity, Community, and Family.
  • Demonstrating a solid understanding of mobile technology and experience with UI development for mobile applications.
  • Expertise in software development, Agile methodologies, and architectural design.
  • Excellent communication skills for explaining technical decisions to non-technical collaborators.
  • Broad understanding of coding and programming languages
  • Experience in retail, restaurant and/or digital technology, especially mobile and web applications.
  • Experience leading multi-functional teams and managing indirect reports.
  • Expertise in project and product planning, including prioritization and roadmap creation.
  • Passion for improving customer experience and operational efficiency through innovative technology solutions.

Preferred Qualification

  • Software development and/or solution architecture experience
  • Familiarity with Java, C++, C#, Swift and/or Kotlin.
  • Familiarity with Mobile Development (iOS and Android)

Compensation

Bonus Eligible: Yes

Long - Term Incentive: Yes

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $129,800.00 - $165,490.00 per year
 
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information: 

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.  

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance. 

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan. 

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis. 

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Nothing in this job posting or description should be construed as an offer or guarantee of employment. 


Nearest Major Market: Chicago