Manager, Engineering Tech Lead
Date: Aug 18, 2025
Location: Chicago, IL, US, 60607
Company: McDonald's Corporation
Company Description:
McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.
McDonald’s Global Technology is here to power tomorrow’s feel-good moments.
That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.
Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.
Department Overview
McDonald’s growth strategy, Accelerating the Arches, is transforming the way we serve 65M+ customers daily across our global footprint. As we double down on the 3Ds—Delivery, Digital, and Drive Thru—we’re leveraging technology to create fast, easy, and personalized experiences across all channels. Whether it’s through McDelivery, dine-in, takeaway, or our 25,000+ Drive Thrus, McDonald’s Global Technology is powering tomorrow’s feel-good moments.
We’re digitizing the Golden Arches with AI, robotics, and emerging tech, reshaping the restaurant experience and driving innovation at scale. Our teams thrive at the intersection of speed and purpose, solving complex challenges with creativity and collaboration.
Explore how our global tech team is enabling the Accelerating the Arches strategy on the McDonald’s Global Technology Technical Blog.
Duties
Department Overview
We’re seeking a Manager – Tech Lead to lead our Platform & Deployment initiatives. This role is critical to enabling seamless deployment of technology across our Edge platform and restaurant environments. You’ll oversee the development and deployment of a scalable IoT platform, ensuring reliable integration with restaurant systems and infrastructure.
As a technical leader, you’ll collaborate across engineering, architecture, and deployment teams to define and execute deployment strategies that meet the needs of our restaurants and customers. You’ll also manage a team of engineers and an Associate Tech Lead, driving sprint execution, intake management, and deployment readiness.
This role reports into the Senior Manager of Restaurant Technology Enablement.
Accountabilities & Responsibilities
- Lead the development and deployment of McDonald’s IoT platform across Edge and restaurant environments.
- Define and manage networking and GCS infrastructure requirements to support scalable deployments.
- Collaborate with cross-functional teams to ensure alignment on deployment timelines, dependencies, and success criteria.
- Manage a team of engineers and an Associate Tech Lead responsible for sprint planning, Jira ticketing, documentation, and test plans.
- Partner with product and architecture teams to ensure deployment mechanisms are secure, reusable, and globally scalable.
- Drive continuous improvement in deployment processes, tooling, and automation.
- Ensure high standards of reliability, observability, and performance across deployed solutions.
- Act as a technical mentor and coach, fostering growth and excellence within the team.
Qualifications
- Technical Bachelor’s degree or equivalent work experience in, software engineering, technical / solution architecture, technical project management, or a related field
- MBA preferred
- 3-5 years of proven experience in Software Delivery, Engineering or Architecture
- Experience leading a team of Tech Leads / Product Engineers to deliver digital products with measurable results.
- Experience leading and delivering secure and scalable cloud native and edge computing solutions.
- Experience working in a global organization, preferably franchised and in the consumer/retail sector
- Experienced in continuous integration, development that includes testing, and incremental design
- Experience in Agile Development methodologies, with practical application across the Product Development Lifecycle
- Strong communication skills with ability to explain complex technical decisions to non-technical collaborators
- Bring experience in one or more of the following: IoT, C# software development, technology hardware, and cloud computing
- Have a proven ability to inspire and manage high-performing engineering teams, especially if you enjoy building teams’ problem-solving skills and engineering competency
- Effectively communicate your vision, strategy, and progress to drive alignment across the organization, to both technical and non-technical audiences
- Collaborate closely with product, design, and other teams to achieve shared objectives.
- Proficient in managing collaborators and influencing, in a matrixed and global organization
- Experience managing teams both in person and remotely
Compensation
Bonus Eligible: Yes
Long - Term Incentive: Yes
Benefits Eligible: Yes
Salary Range
The expected salary range for this role is $129,800 - $165,490 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
Competencies
Additional Information:
Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.
Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.
McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.
McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Nearest Major Market: Chicago