Manager, People Experience
Date: Jan 7, 2026
Location: Chicago, IL, US, 60607
Company: McDonald's Corporation
Company Description:
McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.
Job Description
McDonald's has an exciting opportunity for a Manager, People Experience role on the US People Strategy & Planning team. Our People Strategy & Planning team is dedicated to driving performance and engagement by bringing the National People Plan to life in collaboration with the Field and McOpCo teams. This role is responsible for ensuring that foundational programs and practices across the entire restaurant employee lifecycle are effectively implemented and adopted. Acting as trusted advisors and change leaders, this role partners closely with US People team members, owner/operators, and cross-functional teams to deploy best practices, influence adoption, and create meaningful impact for the McDonald's-brand restaurant workforce.
Responsibilities
- Develop and facilitate the implementation of solutions that address the foundational elements across the restaurant employee lifecycle (e.g., wage education, hiring maximization)
- Driving adoption of recommended practices and resources across 10 Field Offices and McOpCo by executing the national People plan.
- Leads, influences, and orchestrates proactively through a grounding in insights on deployed people fundamental tools and resources.
- Socialize and deploy people fundamentals strategy and execution, leveraging best practices and benchmarking.
- Builds feedback collection systems to understand end-user experiences, highlights pain points and communicates with initiative stakeholders to confirm or evolve practices and builds workplans to implement changes.
- Identity and create opportunities for recognition and maximization support.
- Collaborates with owner/operators, internal, and cross-functional stakeholders to understand needs and ensure communication, training to drive initiative adoption, effective use, and positive user sentiment.
- Lead and support ad-hoc projects as needed.
Qualifications
- Deep understanding of employee experience strategies, processes, and objectives.
- Ability to manage multiple projects in parallel with thoughtful prioritization, working collaboratively with teams and as an individual contributor to achieve program objectives.
- Strong presentation, influencing, and facilitation skills to educate and inform key stakeholders at varying levels of seniority.
- Demonstrated experience collaborating cross-functionally with a variety of stakeholders, supported by strong interpersonal skills and an aptitude for building rapport.
- Keen understanding of labor landscape and demographic shifts.
- Experience working with third party vendors preferred.
- Project management experience required.
- Degree in Human Resources, Business Administration, or a related field.
Compensation
Bonus Eligible: Yes
Long - Term Incentive: Yes
Benefits Eligible: Yes
Salary Range
The expected salary range for this role is $107,684.00 - $134,605.00 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
Additional Information:
Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.
Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.
McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis. McDonald’s Restaurants of California will consider qualified applicants for employment with arrest or conviction records in accordance with applicable laws, including the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring and the Los Angeles County Fair Chance Ordinance for Employers.
McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Nearest Major Market: Chicago