Manager, Technical Product Management

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Date: May 18, 2026

Location: Chicago, IL, US, 60607

Company: McDonald's Corporation

Company Description: 

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.  

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.   

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.   

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.  

Department Overview

We are seeking a highly technical and strategic Technical Product Manager to play a pivotal role in the Global Restaurant Network Transformation (GRNT) program. In this role, you will bridge the gap between network engineering, product strategy, and operational execution. You will be responsible for overseeing our network lab environments, driving critical platform integrations, and building the operational frameworks necessary to scale the GRNT platform to our international markets. 

Duties

Lab Management & Testing 

  • Oversee end-to-end management of network LAB installations. 
  • Define and drive rigorous testing cycles for new hardware, software, and configurations prior to production rollout. 
  • Collaborate closely with Network Architecture and Engineering teams to validate solutions and ensure high reliability for field deployments. 
  • Manage intake process for new lab requests and lifecycle elements.   

GRNT Platform Integrations 

  • Act as the primary product owner for all third-party and internal technical integrations into the core GRNT platform. 
  • Ensure seamless network data ingestion and robust data availability/APIs for external tools and automation platforms. 
  • Identity Management: Oversee the integration of the GRNT platform with enterprise Identity and Access Management (IAM) systems to ensure secure access to tools and automation. 

International Expansion & Runbooks 

  • Develop comprehensive, scalable runbooks, documentation, and operational processes for new platform features and integrations. 
  • Package technical solutions and deployment guides into consumable formats to seamlessly transition technologies to international markets during global expansion phases. 
  • Act as a technical liaison for international market teams to ensure successful adoption of GRNT platform standards. 

Qualifications

Basic Qualifications 

  • Proven experience as a Lab manager in global environments. 
  • Strong understanding of enterprise network infrastructure, lab environments, and hardware/software testing methodologies. 
  • Experience working with AD/DNS, Identity Management frameworks and API integrations. 
  • Exceptional technical writing skills with a track record of creating clear, actionable runbooks and operational documentation for global teams. 

Preferred Qualifications 

  • Experience working on large-scale, global infrastructure deployments. 
  • Strong ability to translate complex technical processes into clear documentation and procedures. 
  • Previous experience in retail or hospitality network environments. 

Compensation

Bonus Eligible: YES

Long - Term Incentive: YES

Benefits Eligible: YES

Salary Range

The expected salary range for this role is $138,207.00 - $172,758.00 per year
 
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information: 

Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance. 

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance. 

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan. 

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis. 

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Nothing in this job posting or description should be construed as an offer or guarantee of employment. 


Nearest Major Market: Chicago