Scrum Master
Date: Jan 7, 2026
Location: Chicago, IL, US, 60607
Company: McDonald's Corporation
Company Description:
McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the foodservice industry, our legacy of innovation and hard work continues to drive us.
From drive-thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
At McDonald’s, we see every day as a chance to create a positive impact. We lead through our values centered on inclusivity, service, integrity, community, and family. From the support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry, and the planet. We also offer outstanding benefits including a sabbatical program, tuition assistance, and flexible work arrangements.
We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don’t meet every single requirement!
Department Overview
McDonald’s is creating smarter, more responsive digital and data systems that transform operations and elevate guest experiences. The Enterprise Data, Analytics, and AI (EDAA) organization empowers every function—marketing, operations, supply chain, and more—through seamless integration of business and technology.
We are hiring a Scrum Master focused on supporting the Digital Payments Engineering Team. This area covers data flowing from our payment providers and McDonald's payment services and primarily focuses on data ingestion, curation and analytics. This role sits within Data Analytics, Architecture and AI. This group manages data from various areas of the business including Sales, Restaurant, Finance, People and many more. You will work alongside passionate data engineering professionals and business stakeholders focused on Digital Payments, Treasury and MarTech.
Responsibilities
• Project Oversight: Planning, execution, and delivery of projects ensuring alignment with business goals.
• Agile Facilitation: daily stand-ups, Sprint planning, retrospectives, sprint reviews and other agile ceremonies.
• Coach the team on self-organization, cross-functionality, and continue improvement
• Track and report on sprint progress, velocity, and key metrics
• Team Coordination: Collaboration and communication across cross-functional teams.
• Work closely with product owner to refine backlog, ensuring clarity.
• Resource Management: Identify and eliminate blockers. Mitigate risks around timelines, budgets, and resource allocation.
• Risk Mitigation: Identification and resolution of project risks and issues.
• Compliance: Adherence to industry standards and best practices.
• Performance Monitoring: Tracking progress and reporting on key metrics.
• Continuous Improvement: Encouraging learning and process enhancements.
• Stakeholder Communication: Bridging the gap between technical teams and business stakeholders.
• Process Optimization: Development and implementation of project management tools and methodologies.
Qualifications
• 5+ years of experience in program/project management, preferably in AI, data engineering or technology sectors.
• Strong understanding of agile methodologies and project management tools.
• Excellent communication and stakeholder management skills.
• Experience with Jira, Jira product discovery, and Confluence
• Educational background in Business Administration, Computer Science, or a related field.
• Excellent facilitation, conflict resolution, and stakeholder management skills.
• Proven ability to lead cross-functional teams and manage complex projects.
• Certified Scrum Master (CSM/PSM) or SAFe Agilist certification is a plus
Compensation
Bonus Eligible: Yes
Long - Term Incentive: Yes
Benefits Eligible: Yes
Salary Range
The expected salary range for this role is $138,207.00 - $172,758.00 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
Additional Information:
Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.
McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Nearest Major Market: Chicago