Senior Manager, People & Culture, Ronald McDonald House Global

Department Overview

Ronald McDonald House® is an independent, nonprofit 501(C)(3) organization that cares for families when they have children who are ill or injured. Through a global network of 250+ independently operated Chapters in 60+ countries and regions, we surround families with the resources, services, and support they need, removing barriers so they can be at the heart of their child’s care and ensure the best possible health outcomes.

Ronald McDonald House strives to be part of the solution to the challenges families face when a child needs healthcare, whether that means staying close to a hospitalized child, affording to remain together while a child undergoes treatment far from home, or accessing basic medical and dental care in underserved communities. Through our resources and community partnerships, we help families gain access to healthcare services and stay together during critical moments in their children’s lives.

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We are enjoying the flexibility of a hybrid work model, in which Ronald McDonald House Global employees spend part of their week connecting with co-workers in our state-of-the-art McDonald’s headquarters in the booming West Loop of downtown Chicago.

For more information, visit ronaldmcdonaldhouse.org.

The Role:

The Sr. Manager for People and Culture is responsible for executing a people and culture strategy aligned with the Ronald McDonald House’s mission, values, and long-term vision and consistent with McDonald’s values and HR systems. This leader will be responsible for customizing and aligning Ronald McDonald House People and Culture needs within the Corporate HR function of McDonald’s ensuring the charity team is well aligned and effectively executing all required and needed employment policies and practices in ways that are also aligned to the fact that the team is in service of a separate non-profit entity.  This role leads culture building and employee engagement for the Ronald McDonald House Global team.  This role also supports the execution of HR processes including on-boarding of staff to Ronald McDonald House, training, as well as supporting the team’s execution of all required employment processes related to performance management and talent planning in keeping with McDonald’s systems.  This role will liaise on people and culture processes and practices with McDonald’s assigned Human Resource Business Partners (HRBPs).

Duties

Strategic People Leadership

• Serve as a trusted advisor to the SLT on people and culture-related processes.
• Develop and execute a holistic People and Culture Strategy tailored to the RMH’s mission, balancing integration with McDonald’s systems and RMH’s-specific needs.

Culture and Engagement

• Champion a purpose-led culture that reflects the charitable organization’s mission and values while aligned to McDonald’s values.
• Lead efforts to build Global team employee engagement, inclusion, and a strong sense of belonging.
• Foster an environment of trust.

Talent and Organizational Development

• Working with leadership and McDonald’s HRBP, customize the methods for and execution of talent planning/calibration, succession planning, and professional development initiatives aligned with the Charity’s organizational goals and McDonald’s systems.
• Serve as a key liaison with McDonald’s hiring teams and RMH hiring managers to recruit, retain and deploy talent for the charitable mission from diverse candidate pools.  Track and report on the status of all open positions and searches.
• Ensure onboarding, development, and retention approaches that reflect RMH culture, mission and values as integrated with McDonald’s value proposition.

Performance Management

• Leverage McDonald’s performance management framework for the Global Charity balancing accountability with developmental feedback.
• Execute goal-setting, performance reviews, and continuous feedback mechanisms to support employee growth and organizational outcomes consistent with McDonald’s systems but customized for global Charity.

Compensation and Rewards

• Under the direction of the Leadership and Compensation Advisory Committee which includes McDonald’s leadership, ensure the compensation and reward strategies of McDonald’s aligns with the global charity’s goals and are equitable, competitive within the nonprofit sector, and aligned with financial constraints.
• Partner with the McDonald’s HR function to evaluate, improve and execute shared systems or tools for compensation benchmarking, succession planning and calibration.

Employment Policies and Compliance

• Oversee the implementation of employment policies; ensure compliance with those policies and practices.

Liaison with McDonald’s HR Team

• Serve as RMH’s primary liaison to the McDonald’s HR team, shaping shared solutions and negotiating the nonprofit’s specific needs.
• Translate McDonald’s HR systems or processes into nonprofit-appropriate practices where feasible, and advocate for custom solutions where needed.

Qualifications

• 10+ years of progressive HR leadership experience; experience in both nonprofit and corporate settings preferred.
• Deep understanding of human resource management with preference for experience with nonprofit organizations
• Proven ability to design and implement people strategies from the ground up in growing organization.
• Strong strategic thinking, influence, and relationship-building skills across diverse stakeholder groups.
• Demonstrated commitment to inclusion initiatives
• Experience interfacing with shared services or matrixed HR models.
• Strong collaboration with demonstrated skills navigating complex HR dynamics.

Compensation

Bonus Eligible: Yes

Long - Term Incentive Eligible: Yes

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $130,434.00 - $163,042.00 per year.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.