Sr Director, Global Operations
Date: Nov 3, 2025
Location: Chicago, IL, US, 60607
Company: McDonald's Corporation
Company Description
McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.
From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
Department Overview
We are seeking a highly experienced and strategic leader to join our Restaurant Experience team as the Senior Director Global Operations. This role will play a critical part in shaping and executing McDonald’s corporate-owned restaurant (McOpCo) strategy across global markets. The ideal candidate will bring deep expertise in operations, finance, and franchising, and will serve as a trusted advisor to senior leadership, driving alignment, performance, and reinvestment decisions across McOpCo markets.
Responsibilities
- Shape and execute McDonald’s short- and long-term McOpCo strategy using data, operational insights, and franchising expertise.
- Advise senior leadership on global operations and franchising matters, leveraging deep cross-functional knowledge.
- Lead strategic projects focused on scaling management tools, frameworks, and standardized ways of working across McOpCo markets.
- Influence the development of global policies, procedures, and guidelines to support a consistent McOpCo operating model.
- Negotiate high-impact agreements with long-term implications for the organization.
- Collaborate across disciplines and geographies to align stakeholders and drive resolution on complex issues.
Qualifications
- 15+ years of experience in operations, finance, and/or franchising, ideally within a global QSR brand.
- Bachelor’s degree in finance, business, or a related field; advanced degree preferred.
- Proven success in strategic advisory or transformation roles.
- Experience working in global, matrixed organizations and navigating multi-market environments.
- Strong communication, negotiation, and stakeholder management skills.
- Ability to lead through influence and drive change without direct authority.
Compensation
Bonus Eligible: Yes
Long - Term Incentive: Yes
Benefits Eligible: Yes
Salary Range
The expected salary range for this role is $193,610 - $251,690 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
Additional information
At McDonalds we are People from all Walks of Life...
People are at the heart of everything we do, and they make the McDonalds experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees, and suppliers gives us strength.
We do not tolerate inequality, injustice, or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.
We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonalds or elsewhere.
Nearest Major Market: Chicago