Sr Manager, Engineering Tech Lead
Date: Jul 18, 2025
Location: Chicago, IL, US, 60607
Company: McDonald's Corporation
Company Description
McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.
From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
Department Overview
McDonald’s evolving Accelerating the Arches growth strategy puts our customers and people first, and leverages our competitive advantages to strengthen our brand. We are recognized on lists like Fortune’s Most Admired Companies and Fast Company’s Most Innovative Companies.
Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)
Our growth pillars emphasize the important role technology plays as the leading, global omni-channel restaurant brand. Technology enables the organization through digital technology, and improving the customer, crew and employee experience each and every day!
Global Technology forging the way
Leading the digitization of our business is the Technology organization made up of intrapreneurs who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of cutting-edge opportunities for the business. At McDonald’s you get to solve technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge. This provides access to exciting career paths for technologists. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.
Duties
- As a member of the Restaurant Tech Team, you will lead the end-to-end development of capabilities of the IoT platform that seamlessly integrates with the Google Edge platform. As a tech leader, you will own the tech vision, solutioning, development and integration.
- Provide Technical leadership to a global software development team for edge and cloud-native, micro-services based, architectural solutions
- Collaborate with Engineering, Data, and Architecture teams to build an integration framework that makes it easy for partners to onboard.
- Design scalable, flexible technical solutions that can be adopted globally while allowing for local market configuration.
- Partner with Product Management, Design, and UX team(s) to lead the entire lifecycle of the backlog grooming process
- Manage the output (quality and efficiency) of internal development as well as external vendor squads to ensure they are delivering to the McDonald’s technical architectural specifications, quality standards, and security standards.
- Lead the market deployment and support strategy for the IoT platform globally
- Solution Design: Engage with the markets to comprehend the business goals, user experience, and design prerequisites, and craft logical technical solution designs that satisfy these criteria. Ensure that code development aligns with architectural, quality, and security standards
- Leading Development Squads: Manage squad capacity and ensure the right blend of abilities and technical expertise needed to achieve business goals. Ensure engineers understand the business context and requirements of the solutions and products.
- Continuous Engineering Improvement: Evolve and promote standard methodologies for engineering. Ensure observability of systems and integrations within your domain to improve reliability and reduction of technical debt. Ensure security-based design to reduce customer and brand risk. Ensure high levels of testing coverage and end to end testing processes to derisk deployments. Regularly review performance to inform individual and cross-product optimization.
- Accountable for deployment of new features including QA, push to production and defect remediation
Qualifications
- Technical Bachelor’s degree or equivalent work experience in, software engineering, technical / solution architecture, technical project management, or a related field
- MBA preferred
- 5-10 years of proven experience in Software Delivery, Engineering or Architecture
- Experience leading a team of Tech Leads / Product Engineers to deliver digital products with measurable results.
- Experience leading and delivering cloud native, microservices, and event driven architectural solutions.
- Experience working in a global organization, preferably franchised and in the consumer/retail sector
- Experienced in continuous integration, development that includes testing, and incremental design
- Experience in Agile Development methodologies, with practical application across the Product Development Lifecycle
- Strong communication skills with ability to explain complex technical decisions to non-technical collaborators
- Bring experience in one or more of the following: IoT, C# software development, technology hardware, and cloud computing
- Have a proven ability to inspire and manage high-performing engineering teams, especially if you enjoy building teams’ problem-solving skills and engineering competency
- Effectively communicate your vision, strategy, and progress to drive alignment across the organization, to both technical and non-technical audiences
- Collaborate closely with product, design, and other teams to achieve shared objectives.
- Proficient in managing collaborators and influencing, in a matrixed and global organization
- Experience managing teams both in person and remotely
Compensation
Bonus Eligible: Yes
Long - Term Incentive: Yes
Benefits Eligible: Yes
Salary Range
The expected salary range for this role is $149,260.00 - $190,310.00 per year
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.
Competencies
Additional information
At McDonalds we are People from all Walks of Life...
People are at the heart of everything we do, and they make the McDonalds experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees, and suppliers gives us strength.
We do not tolerate inequality, injustice, or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.
We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonalds or elsewhere.
Nearest Major Market: Chicago