Sr Manager, Product Management

Department Overview

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive thrus, through McDelivery, dine-in or takeaway.  

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.   

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.   

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.  

Duties

• Ownership of technology solutions: Take responsibility for the overall technology strategy and implementation for product initiatives. Ensure that technology solutions are aligned with business objectives and are scalable, secure, and efficient .
• Possess strong technical knowledge in areas such as AWS architecture, Google Cloud Platform (GCP) architecture, Python, JavaScript, HTML, CSS, Git, Debugging, SQL, and APIs. Apply this expertise to design, develop, and optimize technology solutions that support product processes .
• Innovation in technology: Drive technological innovation by exploring and implementing new technologies and methodologies.
• Work closely with cybersecurity, data analytics, and other technical teams to ensure that technology solutions are integrated seamlessly across platforms. Facilitate regular communication and collaboration to address technical challenges and ensure alignment with overall product goals .
• Develop and maintain a technology roadmap that outlines the strategic direction for technology solutions.
• Quality assurance and compliance: Implement quality assurance processes to ensure that technology solutions meet the required standards and specifications.
• API design and integration: Experience in designing and integrating APIs using RESTful and GraphQL principles. Ability to work with third-party APIs and develop custom APIs to meet business needs
• Version control and collaboration tools: Proficiency in Git for version control and collaboration. Experience with platforms like GitHub, GitLab, or Bitbucket for managing code repositories and collaborating with team members
• Regular risk assessments: Conduct regular risk assessments to identify potential security risks. Develop and implement mitigation strategies to address these risks and ensure the security of technology solutions
• Manage relationships with technology vendors and partners to ensure that the company has access to the best tools and services. Negotiate contracts, manage vendor performance, and ensure that partnerships align with the company's technology strategy
• Set clear expectations with partners regarding project timelines, work, and potential challenges.
• Explore new technologies and methodologies to enhance product processes.
• Engage and collaborate with global supply chain partners to develop future roadmaps and enhancements.
• Apply industry processes to ensure efficiency, effectiveness, and innovation. Continuously review and update practices to reflect changes in technology and business needs .
• Maintain and manage the backlog for product initiatives: Prioritize tasks and track progress to keep all partners informed. Regularly update the status of tasks and requests to ensure transparency and accountability .
• Establish and monitor KPIs to measure the effectiveness of operational processes.
• Ensure that all project activities are clearly defined and that resources are allocated effectively.
• Identify and address any resource constraints or bottlenecks that may impact project delivery .
• Work with various departments, including cybersecurity, data analytics, supply chain, and others, to ensure seamless collaboration and integration of efforts. Facilitate regular meetings and communication channels to keep all team members informed and aligned with project objectives. Foster a collaborative environment that encourages knowledge sharing and teamwork .
• Conduct regular risk assessments and update risk management strategies as needed. Ensure that all team members are aware of potential risks and are prepared to respond effectively .

Qualifications

• Bachelor’s degree in Computer Science, Business, Supply Chain, Logistics, or a related field, or equivalent experience
• 5+ years of experience in a supply chain-related environment: Extensive experience is required to showcase a deep understanding of supply chain processes, best practices, and the ability to manage complex projects and initiatives .
• Experience in conducting performance reviews, providing constructive feedback, and guiding professional development .
• Hands-on experience with AWS services and the ability to design scalable and secure solutions.
• Familiarity with Google Cloud Platform (GCP) architecture and processes
• Technical expertise in Python, JavaScript, HTML, CSS, Git, Debugging, SQL, and APIs: Candidates should possess strong technical skills to design, develop, and optimize technology solutions that support product processes .
• Agile Certification: Highly preferred. Indicates familiarity with Agile methodologies and the ability to apply them in project management. Experience in leading Agile teams and facilitating Scrum meetings is essential .
• High affinity for process mapping and data flow: Critical for analyzing and improving supply chain processes. Candidates should have experience in identifying inefficiencies, implementing effective solutions, and optimizing workflows.
• Experience in exploring new technologies and methodologies to enhance product processes implementing central initiatives that drive innovation and improve operational efficiency.
• Solid understanding of relevant regulations and practices.

Compensation

Bonus Eligible: Yes 

Long - Term Incentive: Yes 

Benefits Eligible: Yes 

Salary Range

The expected salary range for this role is $149,260.00 - $190,310.00 per year
 
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Competencies