Sr Manager, Engineering Tech Lead

Department Overview

The Commercial Product & Platform vision develops global technology products and platforms that delight ourcustomers and enable our crews to operate our restaurants efficiently and effectively.
The Senior Manager Tech Lead for Restaurant Technology will be responsible for the technical direction, strategy,overall deployment and adoption of versions of our POS software within our restaurants.

Duties

Accountabilities & Responsibilities

• Develop a technical vision and strategy for restaurant products, with a particular emphasis on McDonald’s Point of Sale.
• Drive a technical direction for the product and lead a development squad.
• Support vital transformation initiatives to update McDonald’s POS and decrease complexity and deployment time.
• Attend all squad level ceremonies and act as the leader of the Software Development Engineers (SDE’s) of the respective squad.
• Lead the output (quality and efficiency) of external vendor squads to ensure they are delivering to the standards required by McDonald’s.
• Ensure the code development is in line with the architectural, quality, and security standards and practices.
• Maintain documentation standards for all software shipped by the squad.
• Answer technical questions from the squad and stay accountable for technical solutioning.
• Accountable for deployment of new features including QA, push to production, and defect remediation.

Mentor junior TLs when applicable

• Assist and be the subject matter authority on features and capabilities to our development partners and other product teams to ensure alignment.
• Coordinate and/or implement plans to ensure that technical solutions meet the needs of the business.
• Build and implement optimization experiments to validate and optimize features adoption.
• Provide leadership to team members and peers by collaborating and clearly sharing ideas with senior management, peers, and others. Identify and start projects, lead resources, resolve issues, and hold yourself and the team accountable for results.
• Serve as a technical subject matter professional for junior configurators, providing on-the-job mentoring/training, assisting with configuration development, and reviewing work products.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience
• 5+ years of technology experience required, .net experienced preferred
• Expertise on McDonalds POS system preferred
• 3+ years of Agile Product Management experience, preferably on customer-facing products leading agiledevelopment teams
• Significant software development experience, with knowledge of Agile software development processes
• Experience teaming up with team members across an at-scale, complex, global matrixed org setup
• Excellent understanding of latest development technologies
• Experiences with code refactoring, design patterns, iterative development, continuous deployment, highlyscalable applications, and application security
• Experience in Agile Development, application of Agile techniques and delivery practices
• Encourages Agile methodologies adoption to ensure dedicated attitude in product teams
• Strong communication skills with ability to explain complex technical decisions to non-technical collaborators
• A bias toward action and incremental improvements
• Strong quantitative analysis skills, analytics approach and skills in research and analysis
• A passion for driving an improved customer experience as well as a passion for improving operations
• A love of new technologies and the drive to find ways to implement better tools and processes
• Strong ability to speak to, as well as collaborate with, engineers, project managers, corporate leadership, andpartners
• Experience leading multi-functional teams and managing indirect reports to achieve organizational goals
• Experience and expertise in project and product planning, including product definition, feature prioritization,trade-off processes, and roadmap creation
• Curious, committed, and a self-starter with a strong preference for taking initiative; Demonstrated history ofachieving results
• Customer-centric approach with a passion for understanding consumer behavior, trends, and opportunitiesfor innovation

Compensation

Benefits eligible: This position offers health and welfare benefits, a 401(k) plan, adoption assistance program, educational assistance program, flexible ways of working, and time off policies (including sick leave, parental leave, and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Salary Range

The expected salary range for this role is $152,678.00 - $190,847.00 per year
 
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.