Sr Manager, Tech Deployment

Apply now »

Date: Jul 17, 2026

Location: Chicago, IL, US, 60607

Company: McDonald's Corporation

Company Description: 

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world. 

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements. 

Department Overview

The US Senior Manager, Tech Deployment role is part of the US Market Technology team in McDonald’s USA. The role reports to the Director, Tech Deployment and is responsible for driving the software release deployment, managing the agile ways of working, leading a team of Deployment managers, and driving alignment with the development and deployment partners within USA and Global Tech.

This is an exciting opportunity for an experienced technology deployment leader to help shape the transformation of release deployment and deliver technology impacting the experience our 13,500+ restaurants and consumers who love our brand.

McDonald’s USA is seeking a collaborative and proactive leader who will clarify expectations, apply relevant standards and best-practices to develop deployment plans for innovative solutions, POCs and fast fail concepts for our deployment services team.  This will be a collaborative role and will have influence and oversight over the front-end channel and backend systems to ensure consistency of product and integration of standard methodologies.  You’ll interface with McDonald’s vendors and internal teams.  The ideal candidate will have a strong background in change control, project management, driving innovation,and strategic planning, with a proven track record of driving organizational success.

Duties

Leadership and Management:

    • Lead and manage a team of professionals in deployment, release and change control activities to broadly influence a large portion of the organization that impact our restaurants.
    • Develop and implement strategic plans to enhance operational efficiency and consumer satisfaction.
    • Foster a collaborative and high-performance culture within the team.
    • Administer performance administration responsibilities
  • Communicates ideas effectively, to a wide range of audiences, including executive stakeholders. Fosters a constructive dialogue, harmonizes discordant views, and leads the resolution of issues. 
  • Decomposes significantly complex problems into straight-forward solutions. Consistently brings strong, data-driven business, and technical judgment to decisions. 
  • Identifies core problems or opportunities within business processes. Understands the root cause and impacts for the project and other teams. 
  • Removes bottlenecks to enable team(s) to deploy independently. Drives team members to proactively identify gaps and opportunities (e.g., process workflows, tooling) within market and other parts of the organization. 
  • Invests time to coach junior managers to refine their capabilities and close skill gaps. Works closely with technical product managers and leads by example. 
  • Monitor and report on the impact of changes, ensuring minimal disruption to operations.

 

Project Management:

    • Plan, execute, and oversee deployment initiatives
    • Ensure projects are completed on time, within scope, and within budget.
    • Identify and mitigate risks associated with projects and changes.

Qualifications

Experience:

  • Minimum of 8-10 years of experience in a manager or product management role with a Bachelor’s degree in Computer Science or technology
  • 5+ years facilitating and leading teams in fast paced, results driven environment
  • Proven experience in technology, change control and project management.
  • Strong leadership and team management skills.

Skills:

  • Excellent strategic planning and organizational skills.
  • Strong analytical and problem-solving abilities.
  • Exceptional communication, interpersonal, and team leadership skills.
  • 5+ years of non-internship professional experience in Project Management
  • Ability to work in a fast-paced and dynamic environment.

Certifications:

  • Change Management certification is desirable.
  • ITIL experience is a plus

Salary Range

The expected salary range for this role is $141,955.00 - $177,444.00 per year
 
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information: 

Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance. 

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan. 

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis. 

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Nothing in this job posting or description should be construed as an offer or guarantee of employment. 


Nearest Major Market: Chicago