Supervisor, Change Management

Job Description

The Supervisor, Change Management plays a critical role in enabling organisational transformation by supporting senior leaders in driving change. This role focuses on applying frameworks, best practices, measurement, communications, and coordination to ensure effective implementation and continuous improvement of McDonald’s execution of change.

Reporting to the Director, Strategic Change & Innovation, you will be an integral part of the global Change & Organisational Activation (OA) Centre of Excellence.

The position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance. 

Primary Responsibilities

Support Evolution of Change Framework (‘Rules, Schools and Tools’)

• Seek feedback to ensure frameworks remain current and effective in partnership with Change Operations.
• Collaborate on updates to templates and tools to maintain consistency and usability.

Identify Best Practice and Drive Innovation

• Research industry standards and emerging trends in change management and organisational activation.
• Prepare briefing materials and presentations for senior leaders on change innovation.
• Partner with Change Operations to incorporate emerging trends into the Change & OA Framework.

Monitor and Report on Change Volume Across the Enterprise

• Maintain a central record of change initiatives and their impact level.
• Prepare summary reports for senior stakeholders on change activity volume and impact.
• Use enterprise-wide insights to inform the overarching transformation narrative in collaboration with Global Communications.

Support the development of the Modernising McDonald’s narrative

• Partner with the global comms team to provide input into the narrative on transformational change
• Act as a sounding board for the global comms team on the transformation narrative to ensure relevance for market audiences.

Enable Enterprise Change Capability

• Support knowledge-sharing sessions and learning series for partners and leaders.
• Advise and coach functional leaders on key Change Management decisions (e.g. strategy, execution, and measurement) to ensure alignment with McDonald’s change methodology.
• Maintain and enhance templates, tools, and best practices for change delivery.

Qualifications

The ideal applicant will have exposure to Global Change Management initiatives in a consulting or inhouse environment. You will have a flexible approach, flowing to priority work and the complexity of global change programmes.

• Bachelor’s degree in Business, Management, Human Resources, or related field highly desirable.
• PROSCI, ADKAR or equivalent change management certification
• Experience with change methodologies and delivering change initiatives at a global scale.
• Desire to learn, curious in approach and resilient to competing priorities.
• Strong stakeholder management and influencing skills; self-starter with collaborative mindset.
• Comfortable working with a level of ambiguity
• Experience driving continuous improvement and best practices.
• Excellent verbal and written skills, with the ability to make the complicated simple
• Proficiency in MS Word, PowerPoint, and collaboration tools.

Salary Range

The expected salary range for this role is $93,208.00 - $116,510.00 per year
 
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.