Supervisor, Employee Relations

Job Description

McDonald’s has an exciting opportunity for a Supervisor, Employee Relations Strategy and Policies (US) role based in our Chicago Global Headquarters (MHQ). You will assist in managing and refining McDonald’s employee relations policy framework and strategies for its U.S. Corporate Offices and Restaurants including, but not limited to, employee trust and psychological safety, concerns management, leaves and absences, performance improvement plans, and employee separations. You will also help with measuring the effectiveness of strategies and policies through developing guidelines and tools for U.S. market stakeholders, and staying updated on industry trends and best practices in employee relations, inclusion, and safety. This role will report to the Senior Manager, Global Employee Relations Strategy and Policies.

The candidate will be required to be in the Chicago Headquarters office three days per week.

Responsibilities

In addition to following McDonald’s policies and procedures, principal accountabilities include, but are not limited to:

Program Management & Coordination:

• Support development of comprehensive U.S. Market Employee Relations policy framework and strategy
• Assist with development of concerns management strategy and processes, including escalation and follow up processes
• Assist with audit and development of leave and absence policies
• Assist in the review and development of performance improvement plans and employee separations framework and policy
• Partner with Supervisor of Employee Strategy and Policies (International), Safe, Respectful, and Inclusive Workplace teams, and Restaurant
• Listening to formulate employee relations strategies
• Partner with other internal stakeholders (e.g., Legal, Impact, Operations) to ensure alignment, assess enterprise needs, and identify priorities
• Identify, partner with, and manage third party vendors who can support strategy and policies
• Own critical administration tasks

Research, Evaluation, & Reporting:

• Evaluate and create reports to measure the effectiveness of Employee Relations strategy and policies and other related initiatives in markets/globally
• Research and stay updated on industry trends, best practices, and benchmarks in employee relations, inclusion, and safety
• Monitor and evaluate employee relations metrics and trends, analyze data, and develop insights to inform decision-making and drive continuous improvement
• Understand and keep up to date with employment laws and trends that can affect employee relations and employee experience

Qualifications

Basic Qualifications

• Degree in Human Resources, Business Administration, Organizational Development, or related field;
• Experience working in Human Resources, Culture & Organization, or Safety & Inclusion
• Experience operating in or consulting for large, multi-national corporations in a highly matrixed, complex structure
• Strong analytical and problem-solving skills, with the ability to interpret data and translate into key take-aways

Preferred Qualifications

• Basic knowledge in areas of org culture, concerns management and/or investigations, organization effectiveness, and HR processes
• Excellent organizational skills and experienced with project management
• Excellent analytical, problem-solving, and data analysis skills
• Strong business acumen
• Excellent attention to detail
• Open to learning new systems and processes
• Exceptional communication (verbal and written) and interpersonal skills
• Positive attitude and a willingness to learn; self-starter
• Strong ability to influence others; able to build and drive a strong business case for people as a growth driver
• Continuous improvement and growth mindset

Compensation

Bonus Eligible: Yes

Long - Term Incentive: Yes

Benefits Eligible: Yes

Salary Range

Salary Ranges-$$75,700.00 - $$94,620.00 per year