Sr Associate, Technical Product Management

Department Overview

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Organization Summary:

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts, we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway.

McDonald’s Global Technology is here to power tomorrow’s feel-good moments. That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in.

They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast paced.

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Duties

Responsibilities

• Configure, support, and optimize the SAP SuccessFactors Compensation and Variable Pay Module, ensuring all facets of the compensation cycle are accurately represented and supported.
• Participate in annual and quarterly compensation planning cycles, including salary, merit, bonus, and incentive processes.
• Collaborate with HR, business partners, and technical teams to gather requirements, translate business needs into system configurations, and deliver scalable solutions.
• Implement and maintain eligibility rules, guidelines, budgets, and compensation statements within SuccessFactors.
• Utilize and promote AI-driven features in compensation management to enhance process efficiency and data-driven decision-making.
• Troubleshoot, resolve, and document system issues, enhancements, and upgrades related to the Compensation Module.
• Liaise with cross-functional teams to ensure seamless integration with Employee Central, Recruiting, Performance Management, and Goal Management modules.
• Participate in agile ceremonies, manage JIRA tickets, and contribute to sprint planning and retrospectives.
• Experience in Handling Standard statement and Custom combined statements in xsl code with Total Compensation Template

Qualifications

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Human Resources, or a related field.
• 3–6 years of hands-on experience with SAP SuccessFactors, with at least 2 years focused on configuring and supporting the Compensation Module.
• Deep understanding of the end-to-end compensation cycle, including salary planning, bonus/incentive programs, eligibility, guidelines, and compensation statements.
• Experience with AI features in compensation management (e.g., predictive analytics, automated recommendations).
• Familiarity with SuccessFactors Employee Central, Recruiting, or Performance Management/Goal Management modules is a plus.
• Strong communication skills, able to work effectively with both technical colleagues and business partners.
• Experience working in agile environments and using JIRA or similar tools for project management.
• Analytical mindset with the ability to interpret data, identify trends, and recommend solutions.
• Ability to troubleshoot, resolve, and document system issues and enhancements.
• Curious, continuous learner, with a desire to work in a fast paced, evolving environment.