Supervisor, Business Process Management

Department Overview

At McDonald's, we believe that our success begins and ends with our people. We are committed to fostering an inclusive culture where every employee can thrive and contribute their best. This position in ATR (Acquire to Retire) is responsible for supervising execution of core end-to-end accounting processes. This role focuses on standardization and implementing improvements to achieve operational excellence. The candidate will report to ATR Director and assist in partnership with market and enterprise teams, in ensuring performance monitoring, advocating for process optimization to align with business outcomes and strategic objectives

Duties

• Drive Process Standardization by overseeing the overall management, maintenance, and documentation of end-to-end global processes.
• Maintain SLA / metric dashboard hygiene through cross validation of underlying data to enable monitoring performance through regular reviews, ensuring the achievement of goals in the end-to-end processes.
• Implement improvements and technology solutions, collaborating with stakeholders to roll out opportunities for process optimization.
• Promote Process Culture, focusing on excellence, fostering collaboration, and building strong relationships across functions.
• Develop Business Cases to secure budgets for continuous process improvements.

Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field. Certifications such as CPA (Certified Public Accountant), CMA (Certified Management Accountant), or equivalent are preferred.
• Extensive experience in managing the full asset lifecycle, including acquisition, tracking, depreciation, and retirement, with a focus on optimizing and standardizing ATR processes globally.
• 5+ years of experience in change management, organizational development, or transformation within large organizations.
• Expertise in cross functional partnership, problem solving, data analysis to enable decision making, and continuous improvement.
• Ability to diligently follow predefined decision trees, rulebooks, and standard operating procedures to execute transactional accounting operations accurately and efficiently.
• Extensive experience in process management and optimization, with a track record of establishing end-to-end process visions and roadmaps to achieve business outcomes.
• Proven ability to drive process standardization initiatives, including management, maintenance, and documentation of global processes.
• Strong background in performance monitoring and improvement identification, with expertise in bringing leading practice processes and technology solutions to drive continuous improvement efforts