Supervisor, Local Employee Experience

Department Overview

We are seeking a Site People Support Specialist for the McDonald’s in India. Reporting to the Director, HR Business Partner, this role will focus on supporting the people strategies and workforce management at the McDonald’s in India location. The Site People Support Specialist will be responsible for ensuring the execution of employee engagement activities, supporting talent management initiatives, and driving a culture of inclusion and diversity.

This role acts as a key partner to the HR team and the employees, addressing day-to-day HR-related queries, supporting site-wide initiatives, and fostering positive employee relations at the McDonald’s site.

Duties

• Support the execution of McDonald’s in India’s strategic people plans, ensuring employees are positioned to deliver results.

• Assist with diagnosing talent needs, understanding business strategy/functional priorities, and supporting talent strategies to enable success.

• Provide support to the People Partners overseeing the McDonald’s in India and assist in HR functions supporting the capability centers.

• Offer day-to-day coaching and consultation to employees and managers regarding people-related opportunities and challenges.

• Assist functional leaders with organizational decisions (e.g., staffing, development, employee relations) to ensure alignment with people strategies.

• Identify gaps between business needs and people systems/capabilities within the function and provide support for appropriate actions.

• Assist in customizing and executing talent planning activities, such as goal setting, development planning, succession planning, and the annual year-end compensation and performance review process.

 • Support DEI initiatives to build diverse talent pipelines and foster an inclusive culture at the McDonald’s.

 • Work closely with People Solutions partners, HR Operations support, and HR systems, aligning resources to deliver on people plans.

• Assist in HR compliance and governance activities, including risk management, audit obligations, and adherence to regulatory standards.

• Liaise between the enterprise and People Solutions to ensure smooth implementation of HR programs and provide support for change initiatives.

 • Support workforce strategies, talent management, and organizational effectiveness efforts to meet business needs.

• Provide change management and development support for HR policies, practices, and initiative rollouts, in collaboration with People Solutions.

• Craft employee communications, presentations, and reports as needed to support HR initiatives and engage stakeholders.

• Manage smaller-scale projects across the HR team, engaging partners and ensuring clear communication plans.

• Promote a culture of inclusion and engagement within the McDonald’s India team, fostering positive relations across the site.

Qualifications

• 3-5 years of experience in HR roles such as HR Generalist, Employee Relations, or Talent Management, preferably in a site support or people operations capacity.

• Bachelor’s degree in HR or related field; advanced degree preferred. • Experience supporting a geographically dispersed workforce and familiarity with the unique challenges of a capability center environment.

• Strong communication skills, with the ability to engage employees at all levels and respond effectively to inquiries.

• High proficiency in Excel and the ability to work with HR data to inform decision-making and drive adoption of people programs.

• Ability to multitask and prioritize in a dynamic, fast-paced environment. • Familiarity with labor laws and HR compliance in India is preferred.

 • Demonstrated ability to collaborate with cross-functional teams and manage multiple HR initiatives.

• Comfort with Word, PowerPoint and collaborative technologies; high Excel proficiency is required