Consultant, Field Operations

Could you be our next Field Operations Consultant?

At McDonald’s, our Restaurants are at the heart of everything we do. The NSW Field team is excited to offer a unique opportunity to work directly with our Restaurant Owners/Operators, playing a key role in driving performance across sales, QSC, profitability, and people development. In this dynamic role, you’ll also support the growth of our team members, empowering them to contribute to the success of the Australian 'Plan'.

What can you expect on a day-to-day basis?

• Championing McDonald’s Brand Standards across QSC, safety, and people practices
• Partnering with Owner/Operators to drive operational excellence, strategic growth, and long-term business planning
• Identifying opportunities and risks, providing actionable insights to optimise market potential
• Leading improvement initiatives and support reinvestment strategies including new builds, remodels, and equipment upgrades
• Facilitating Owner/Operator reviews and consult on organisational structure and financial viability
• Collaborating with cross-functional teams to implement new initiatives and support restaurant success
• Promoting local marketing plans and ensure effective execution of new platforms and products
• Supporting training and development of registered applicants and assist with policy rollouts

Your keys to success:

• Previous or current McDonald's Restaurant Management experience
• Strong relationship-building skills with both Owner/Operators and internal teams
• Strategic thinker with the ability to see the bigger picture and consult across all business levels
• Proactive and self-motivated, with a knack for identifying and solving problems using data-driven insights
• Confident communicator who can influence, challenge thinking, and lead meaningful conversations
• Organised and adaptable, able to manage multiple priorities and drive results
• Skilled presenter with the ability to engage diverse audiences

Relish in the Macca’s difference when you join the Golden Arches:

• Competitive Remuneration Package. We offer a total reward package of base salary, health care and a target incentive bonus plan. 
• A Fun & Vibrant Culture. Immerse yourself in local and Macca’s only events and experiences from day one of working with us. 
• 5 Weeks of Annual Leave. Switch off and recharge or explore your passions outside of work with an additional week of annual leave each calendar year. 
• Flexible Work Environment. Our teams have embraced a hybrid working model, balancing working remotely and connecting in the office to support our people and how they best add value.  
• Paid Parental Leave. We proudly support growing families with paid parental leave top-up options, helping you take the time you need while maintaining financial stability.
• Birthday & Volunteer Leave. Enjoy a day-off during your birthday month and 3 days annually to volunteer for a registered charity you are passionate about.
• Ongoing Professional Development.  We are committed to developing our people by investing in leadership programs and free access to LinkedIn Learning.
• Macca’s Staff Discount & Retail Discounts. Enjoy discounted Macca’s at any restaurant across Australia and access to hundreds of retail discounts.
• Access To Our 24/7 Wellbeing Partner (Sonder) For You & Your Immediate Family. Using the Sonder app, access free and confidential safety, medical and mental health support via chat or phone with accredited professionals.