Director, Ronald McDonald House Communications

Department Overview

Ronald McDonald House® is an independent, nonprofit 501(c)(3) organization that cares for families when they have children who are ill or injured. Through a global network of 250+ independently operated Chapters in 60+ countries and regions, we surround families with the resources, services, and support they need—removing barriers so families can be at the heart of their child’s care and ensure the best possible health outcomes.

Ronald McDonald House strives to be part of the solution to the challenges families face when a child needs healthcare, whether that means staying close to a hospitalized child, remaining together while a child undergoes treatment far from home, or accessing essential medical and dental care in underserved communities.

Ronald McDonald House Global employees enjoy a hybrid work model, spending part of the week connecting with colleagues at McDonald’s global headquarters in Chicago’s West Loop.

For more information, visit ronaldmcdonaldhouse.org.

Duties

Strategic Leadership

• Define and lead the global communications and PR strategy.
• Serve as a senior advisor to executive leadership.
• Guide and empower managers responsible for internal and external communications.
• Build, develop, and inspire a high-performing global team.
• Establish measures of success for communications impact.

Internal Communications
• Provide strategic direction for executive, Board, and system-wide communications.
• Ensure organizational priorities are clearly and consistently communicated across the global network and with donors/key external stakeholders.
• Shape the content and messaging strategy for global team meetings and leadership engagements. External Communications & Public Relations
• Set the strategy for external positioning, media engagement, and brand visibility, including strategy and support for executive engagement and visibility.
• Strengthen the organization’s presence across media channels, including social and digital platforms.
• Build and steward relationships with global media and external stakeholders.

Crisis & Issues Management
• Oversee crisis communications strategy and preparedness.
• Advise leadership on sensitive issues and high-stakes situations.
• Ensure the organization responds effectively to protect and enhance reputation.

Cross-Organizational Partnership
• Partner with fundraising and program teams to align communications with organizational goals as integrated annually in a master case for support as well as other communications. 

Qualifications

• Bachelor’s degree in Communications, Public Relations, Journalism, or related field 
• 10+ years of progressively responsible experience in communications, including at least 5 years in leadership roles in complex, global organization. 
• Demonstrated success in developing and implementing integrated communications strategies across multiple channels.
• Experience in media relations, executive communications, and crisis management at a global scale.
• Strong understanding of digital and social media trends and platforms. 
• Excellent written, verbal, and presentation skills, with the ability to tailor messages for diverse audiences.
• Cross-cultural communication skills and experience working with diverse stakeholders across geographies. 

Compensation

Bonus Eligible: Yes

Long - Term Incentive: Yes

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $157,655.00 - $197,069.00 per year
 
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.